Privacy Policy

Information you provide

A consultation form may request your name, email address, telephone number, country, procedure of interest and a description of your concerns. You may also provide information directly by email, telephone or WhatsApp. Do not use a website form for an emergency or submit information that is not necessary for the enquiry.

Information collected during website use

The site uses Google Analytics to understand page use and interactions. This may involve device, browser, approximate location, referral and interaction information collected through cookies or similar technologies. The language selector stores a preferred language in your browser's local storage. Third-party destinations, including social networks, maps and WhatsApp, apply their own privacy terms when you use them.

How information is used

• to respond to enquiries and arrange requested consultations;
• to operate, secure and improve the website;
• to understand aggregate website use and contact interactions;
• to maintain administrative or clinical communications where appropriate; and
• to meet applicable professional, safety or legal obligations.

Service providers and disclosure

Consultation-form messages are transmitted through a website mail service and Brevo's email-delivery service to the practice. Google provides website analytics. Technical providers may process information only as needed to provide their services and under their own applicable terms. Personal information is not offered for sale. It may be disclosed where required by law, necessary to protect safety or needed to establish or defend legal rights.

Retention and security

Information is retained only for as long as reasonably needed for the enquiry, care-related administration, security and applicable professional or legal requirements. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You can limit cookies through browser settings, clear the stored language preference, or avoid submitting a web form and contact the practice by another method. To ask about access, correction or deletion of personal information associated with a website enquiry, email contact@drkotti.com. A request may require identity verification and may be limited where retention is required.

Children and policy changes

The website is intended for people researching healthcare services and is not directed to children submitting enquiries independently. This policy may be revised when website practices or service providers change; the date above identifies the latest published version.